Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
How it works?
This natural plant extracts advanced formula eyelash & eyebrow growth serum provides a magical boost to thin, sparse and brittle lashes and brows, or hair line. It will helps eyelashes and eyebrows hair longer, thicker and heathier, prevent enlarged hair lines.
Why it's special?
ALL-IN-ONE growth cream serum, can apply on eyebrows, eyelashes, hair lines to promote brows, lashes or hair line growth, to get fuller and longer lahses, brows or thicker hair line. Large capacity make it suitable for large area application.
What's in it?
This natural lash boost serum is formulated with natural extracts and triopeptide-1, pentapeptide-4 can rapid grow longer, fuller and thicker lashes & brows. Our lash brow enhancer is clean and cruelty-free, hypoallergenic, non-irritating.
How to use?
1.Apply our brow or lash growth cream before cleansing, and make sure the area is dry and clean.
2.Pump or press the approriate cream onto cotton swab.(vacuum bottled, safe & clean)
3.Apply the product onto a cotton swab, gently apply to the root of the eyebrows, eyelahses or around hair line evenly.
4. Most importantly, use our product regularly, twice per day. can be used in the mornings before your makeup, and in the evening as part of your night-time skin care.
I've only been using it for two weeks on my brows and it seems to have grown a bit surprisingly, I'm very happy
I have used one bottle and am very satisfied with the results. If you want to buy it don't hesitate to buy it.
It does seem to cause darkening along the lash line but Im cool with that cause I can see the difference.I am using the brow serum and they have also gotten thicker!
This product is amazing, you will notice a difference in two weeks. My colleages asks if my eyelashes are real!! Some person even don't believe me when I tell them they are mine!!
My natural lashes were so sparse. I needed help. After 2 weeks, I started noticing growth. By 4 weeks, my lashes were back and longer than before! I just ordered my 2rd bottle and still so very happy with my lashes! Just enjoying my very own long, luscious lashes thanks to ANAIRUI!