Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
Why is it special？
1. FACIAL SERUM FOR SENSITIVE SKIN: This facial serum for sensitive skin and can be used as a sensitive skin daily moisturizer, help to relieve skin sensitive feeling caused by makeups or the environmental stimuli, solving redness, hot and irritation, itchy skin problems, nourishing sensitive cracked, fragile, dry skin.
2. CALMING SKIN REDNESS & IRRITATION: This sensitivity fix serum is packed with natural ingredients such as aleo vera and mint essential oil, soothing skin and help to repair skin barrier and increase hydration that stop itching and dryness caused by seasonal and weather problem.
3. ANTI-INFLAMMATORY SERUM:This facial serum infused with BIFIDA and natural anti inflammation ingredients, reduces redness and irritation. This facial serum for soothing and calming sensitive skin, allergic prone, delicate or fragile skin conditions, calm and comfort skin sensitivity feelings instantly.
4. IMPROVE SKIN BARRIER FUNCTION: With the help of BIFIDA and Ceramide, this sensitive facial serum will improve skin barrier’s protective function, restore hydration and radiance, strengthen the skin barrier layer, also will get a glow, hydrated and healthier-looking skin.
【Benefits You Can Enjoy】
Targeted serum for skin sensitivity to reduce signs of irritation and redness.
Balances skin pH imbalance in the immediate and short term to reduce signs and feeling of sensitivity.
I love this skincare product so much. My skin is sensitive. It fit my skin well and calms my skin. Whenever my skin was allergic to something, I will buy it. And now, I decided to use it all the time. I highly recommend this to the ladies who have sensitive skin!!! It is really perfect!!!! 5 star is a must.
Very good product! Ive always had red sensitive skin. I have been using it about a month and noticed a huge difference in redness. Its soothed it lots.
If you have reactive or very sensitive skin, this is amazing. I use this everyday as my moisturizer as I have allergies to many beauty products, and very sensitive skin. I cannot use heavily scented or thick serums. This is very light, and also soothing when you have a break out or reaction to another beauty product, it is gentle, I feel like this actually calms my skin down when it's reacting.
So I gave this product a try to help with my chronic facial redness. I suffer from sever facial redness. Its not acne, its not rosacea-its purely hormonal. I used it twice a day morning and night for a solid month and I can say it has helped with my redness. Its a lightweight serum and comes in a a glass bottle. Im already out after a month of consistent use, but I am pleased with the product.
I have tried so many different skin care products for the redness on my face and nothing has made a difference.It's the only thing that has worked.It really does calm down any redness and sensitivity.