Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
Why is it special？
1：This vegan-based face mask is made with avocado shea butter clay for nourishing, soothing, hydrating, and purifying skin. It contains avocado extracts that help to exfoliate the skin while hydrating, making skin look fresh and young.
Shea butter is a natural moisturizer that penetrates deep into the skin to replenish skin moisture. It also restores skin collagen and nourish the skin.
2：This exfoliating avocado mask for face contains walnut scrubbing particles to gently exfoliate the skin. improve elasticity and smooth the skin for a clear tone. And contains a variety of natural plant ingredients to soothe inflammation and seal in moisture, creating a smooth and soft skin barrier.
3：The clay in this avocado face mask is kaolin, which helps to remove impurities and deeply cleanse clogged pores. It's perfect for oily and acne-prone skin. The avocado clay mask can help to remove excess oil from your skin and prevent clogged pores. It can also reduce acne, blackheads, and whiteheads.
How to Use Avocado Clay Face Mask？
The mask have that refreshing clay smell like at a spa, I noticed a bounce and brightness to my skin right after using and it was sensitive on my skin to not irritate it, the applicator is also perfect so I don’t have to dig my nails in the product
The mask are nice, they left me moisturized and relaxed, even on my semi-sensitive skin.It smell pretty and they were easy to remove. I ordered a second one for my mom who also has sensitive skin.
Better in multiple ways: easier to apply with the applicator brush included with purchase; product is easy to wash off and does not dry such that it has to be scrubbed off; leaves my skin hydrated and not dried out; leaves my face feeling soft.
The applicator took is fun to use and makes the whole experience enjoyable. You can also use it for your other products. The mask took a bit of rubbing to wash off, so I recommend doing it in the shower where it'll be easier to remove than over the sink.
Works great. I don't necessarily use it as "day/night" face mask, just whenever I feel. Works well. I can see where it pulls out the excess oil out if my pores when I use it. Doesn't burn my face and haven't had any bad reactions. Very lightweight and was happy to have an applicator which makes for less messy fingers. The masks do make me feel better and have a little glow afterwards. All in all good stuff.