Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
Why is it special？1.LONGER & THICKER LASHES AND BROWS -- ANAIRUI eyelash and eyebrow growth cream is different from eyelash serum, this cream is creamy, with a large capacity and suitable for larger area coating on the root of eyebrows, eyelahses, to promote brows, lashes growth.
2.PROVEN EFFECTIVE GROWTH CREAM -- Our lash and brow booster is formulated with organic bases with additional of high-performance actives that can rapid grow thicker, longer, fuller, heathier lashes or brows. Contains soothing ingredients make it safe and irritation- free, enhancing rapid growth.
3.ALL-IN-ONE GROWTH CREAM - This lash and brow growth cream is thick but absorbs fast. You can apply onto eyebrows, eyelahses or hair lines, can work as lash, brow booster, also enhancing hair growth around hair line. After cleaning face, pump or press the approriate cream onto cotton swab, apply the cream evenly onto the root area of eyebrows, eyelashes, or around hair line. Use twice daily, morning & night, continue longer for enhanced results.
4.IRRITATION-FREE NATURAL CREAM -- Our lash booster is made of premium ingredient, which is safe and hypoallergenic for all kinds of skin types, women and men, Our lash brow enhancer is clean and cruelty-free, hypoallergenic, non-irritating.
I’ve been looking for a serum to enhance my eyelash growth and I was iffy about this one, but it does work. I did see improvement within a couple days-week. Personally, I apply it 2 times a day; one time during the day and another at night
This growth serum was recommended to me by a close friend. I saw how amazing her results were so I gave it a try. I love the results and have received a ton of compliments. I’ve recommended this product to many people. Great price as well!
I love this product so much, I recommended it to my mom who has super short eyelashes. She was very skeptical, but after a month or so of using this product, she is now HOOKED! Our lashes look long and beautiful, and for a lot less than the name brands I've tried before.
This easy to use serum has increased the length of my eyelashes and stimulated my brow hairs to grow after so many years! I have recommended this serum to men and women and they have been equally pleased with the results of Natural Eyelash Growth Serum and Brow Enhancer!
I haven’t been using this product very long but I notice a difference already on my brows! I put it on in the morning and then at night after my shower, it’s easy to apply and doesn’t irritate my eyes in any way. Will definitely be coming back to update on my lashes when I’ve been using it for a longer period of time.