Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
Why is it special？
1. ACNE CLEAR SERUM: ANAIRUI tea tree oil acne treatment serum can clear and repair acne skin in a natural way. Packed with herb extracts that proven effective in clearing acne and anti-inflammatory, cleansing clogged pores.
2. 4 FACTORS ACNE SERUM: Our acne serum fights acne from 4 factors from acne forming, balancing sebum, anti-inflammatory, clearing clogged pores and healing acne spots, calms and soothes acne prone skin instantly and clears acne spots.
3. RICH TEA TREE OIL & HERBAL EXTRACTS TO HEAL ACNE: This acne serum containing pure tea tree oil and herbal extracts, to achieve a strong healing effect which extremely help to heal acne spots from the source and preventing future breakouts.
4. IMPROVING COMPLEXION: Suitable for any skin types and acne conditions, whiteheads, blackheads, pimple spots, hormonal acne, cystic acne, or rosacea, early acne and stubborn acne. Also brightening skin tone, improve hyperpigmentation, enlarged pores and rosacea while delivering potent antioxidants for a radiant, glowing skin.
【Benefits You Can Enjoy】
It has plenty of natural anti-acne and reparing ingredients which can work well with skin and treat and remove acne and pimples,helps to fix damaged skin. Use daily will improve the rough skin caused by the acne.
【 Openness & Transparency Ingredients】
AQUA/WATER/EAU,OUBAKU EKISU,TEA TREE OIL, SALIX ALBA (WILLOW) BARK EXTRACT,SCUTELLARIA BAICALENSIS ROOT EXTRACT,HOUTTUYNIA CORDATA EXTRACT,REHMANNIA CHINENSIS ROOT EXTRACT,MELIA AZADIRACHTA LEAF EXTRACT,NIACINAMIDE,GLYCINE SOJA,(SOYBEAN) PROTEIN,PANTHENOL,OLIGOPEPTIDE-1,MELALEUCA ALTERNIFOLIA (TEA TREE) LEAF OIL,XANTHAN GUM
This product is amazing! It’s very refreshing and moisturizing. It also feels very nice on the skin. It smells very pleasant. My breakouts have calmed down since i started using this product. I’m about to buy my second bottle, and I will include the cream with it too. I’m so happy that i came across this product!
Helped my skin tremendously. So far my experiences with this tea tree serum has been amazing. I have extremely sensitive, olive skin with hyper-pigmentation and acne scars. After using this serum for 2 bottles, I am amazed. My skin has been so even, I've stopped getting the cystic acne that's been plaguing my skin, and my skin has a glow again.
I've had this product for 3 days. So far so good! It smells really clean! I'm having some breakouts due to some medications I'm on. I used the product the night I got it and by the time I woke up the redness and soreness of the bumps had started to go away. The get smaller every day! I recommend this product!
I bought this for my daughter because the acne on her forehead really bothers her for a while. After few days she applied, she told me the product is amazing and it really helps her to get rid of the acne as much as she hope!
I have extremely oily and acne prone skin. I literally have tried everything I can think of to help with my acne. This stuff is amazing. My skin is hydrated, bright, smoother and over all I am really happy with it. I use it twice a day. Once in the morning and once at night, I found 3 drops to be the best for me.