Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
Why is it special？
1.TURMERIC VITAMIN C ClAY MASK：
Works as a dark spot fading mask, our Turmeric Vitamin C mask for blemishes & dark spots, helps visibly improve the dullness and the unevenness of our skin. Turmeric & Vitamin c in the mask helps fight blemishes, improve the natural glow of complexion, and fade pigmentation naturally, to help achieve a smoother, radiant, and flawless skin look.
2.ROSE CLAY MASK :
Moisturizing Rose Facial Clay Mask includes rosa flower & rosehip extracts and advanced actives such as hyaluronic acid, niacinamide, glow & moisturize your skin with our creamy rose texture face mask, gently cleaning the toxins, also prevent skin aging signs of fine lines, pores, spots, improve your complexion for a healthier, smoother, and cleaner skin.
3.AVOCADO GREEN TEA CLAY MASK :
Superfood Soothing Mask Avocado Green Tea clay mask for acne-prone skin, is riches in extracts from avocado, green tea, and shea butter, these antioxidants nourish, soothe, moisturize your skin while deeply cleansing pores & impurities, and prevent breakouts. Leaves your skin feeling clarified, refreshed, and hydrated.
①ROSE CLAY MASK:AQUA,KAOLIN,ROSE FLOWER EXTRACT,ROSEHIP OIL,JOJOBA OILVITIS VINIFERA(GRAPE) SEED OIL, CURCUMA LONGA(TURMERIC) ROOT EXTRACTCARICA,
PAPAYA(PAPAYA)FRUIT EXTRACTCOLLAGENCETEARYL GLUCOSIDE LACTIC ACID,NIACINAMIDE,TITANIUM DIOXIDETOCOPHERYL ACETATE XANTHAN GUM, HYALURONIC ACID.
②TURMERIC VITAMIN C CLAY MASK:
AQUA, KAOLIN,STEARIC ACID,PENTYLENE GLYCOL, ETHYLHEXYL PALMITATE, NIACINAMIDE, HONEY EXTRACT，
(TURMERIC) ROOT EXTRACT，GLYCERYL STEARATE3-0-ETHYL ASCORBIC ACID,12-HEXANEDIOL, ARGININE.
OLIGOPEPTIDE-1, CETEARYL GLUCOSIDE,HYDROXYETHYLCELLULOSE ALLANTOIN,DIPOTASSIUM GLYCYRRHIZATE,TOCOPHERYL ACETATE.
③AVOCADO GREEN TEA CLAY MASK:
AQUA, KAOLIN, STEARIC ACID, PENTYLENE GLYCOL, NIACINAMIDE,CETEARYL ALCOHOLGLYCERYL STEARATE ALOE,BUTYROSPERMUM PARKII (SHEA BUTTER), PERSEA GRATISSIMA(AVOCADO)FRUIT EXTRACT,CUCUMIS SATIVUS(CUCUMBER) FRUIT EXTRACT,2-HEXANEDIOL, SACCHARIDE ISOMERATE,CAMELLIA SINENSIS LEAF EXTRACT,ARGININE,OLIGOPEPTIDE-1,HYDROXYETHYLCELLULOSE
ALLANTOIN,DIPOTASSIUM GLYCYRRHIZATE,CERAMIDE ,ALCHEMILLA VULGARIS EXTRACT,JUGLANS REGIA(WALNUT) SHELL POWDER ，TOCOPHERYLACETATE
How to use?
ANAIRUI SPA Facial Mask Kit -- Our Great Trio SPA Mask Set meets your need for Facial SPA. Turmeric vitamin c clay mask, Rose pink clay mask, and Avocado green tea clay mask, 3 in one set. With one applicator brush, perfect for facial SPA mud 3 times per week, 15 minutes of facial spa therapy for smooth, radiant, glowing skin.
I am very happy with this product! I had a concern that I addressed with the company customer service and they immediately resolved my concern and it was done with a friendly manner. I also appreciate a company that stands behind their product and addresses any concerns the customer may have. Get this mask if you want soft, luxurious skin!
This mask is really awesome! It comes with a bonus brush that helps to apply the mask evenly and keeps your fingers from becoming messy. The texture of the mask when you apply it is smooth and smells wonderful.
I would say If you have sensitive skin I would recommend it and if you want moist skin i would say it is very good and the scent is not awesome but it is good overall it was pretty good with everything it was really good but if you were thinking about maybe getting it or not I think you should get it if you're thinking about it and you don't know then I think you should get at.
I love using a hot towel to gently open the pores after the mask before doing some clean up. It’s my second time buying this and will continue to be a loyal customer!
This mask comes beautifully presented, the brush is of very high quality. I didn’t react badly to this as I have done with other face masks especially suffering with dermatitis it’s nice to know the ingredients in this are natural.