Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
What are the Benefits of Plant Squalane & Vitamin E Rosehip Oil？
ANAIRUI Rosehip oil contains a lot of vitamin E and a variety of minerals, which can provide a variety of nutrients to the skin, nourish and smooth the skin. It helps to enhance the cell vitality of the skin, accelerate cell regeneration, enhance skin elasticity and smoothness to repair skin scars, reduce pigmentation to fades dark spots, and has the effect of moisturizing, brightening, improving skin defenses, and preventing skin aging.
【Acne Scar Removal & Stretch Mark Reducer】
Used in face and skin scar removal, can easily penetrate into the skin, Helps soften and smooth the skin, prevent moisture loss, nourish and moisturize, and effectively help reduce or acne scar and stretch mark, improve signs of skin aging.
【Natural Plant Ingredients】
Tips for Using Facial Oil
1.Clean your skin,apply your regular face moisturizer first, before using our nourishing facial oil.
2.With your finger, dab the oil in small dots onto cleansed skin, avoiding your eye area. Then gently smooth and press the oil onto your face and neck, using the whole surface of your hands. Smooth the oil from nose to ears, eyebrows to hairline, and neck to jawline.
3.For best results, use it in the morning and evening.
The oil leaves my skin silky and moist. My scar tissue is disappearing. It has a nice light fragrance that is very nice. It isn't greasy, just silky.
I love this oil. I've been putting it on my surgery scars can see my scar lighten and it has helped a lot.I will use it going on!
I enjoy that this oil is unscented, easy to mix with lotion and other oils, and is strong. My skin feels softer than ever and it’s helping with stretch marks as well. Win-win. Will buy it again.
When I first started using this oil,my marks was dark purple and with in just 2-3 weeks,it became lighter and now you can't barely even notice it.and it is really good on your face,it reduced redness and makes your skin softer.
I love rose hip oil. My skin drinks it up and I can see the different the next morning every time!It’s not like most skin care with all the perfumes and formulas adjusted for texture, this is the real stuff and the benefits speak for them selves.