Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
Why is it special？
1. Cleansing Clay mask:
Green tea Cleansing clay face mask is a natural vacuum cleaner for the skin. It relies on high viscosity and adsorption to remove the dirt and impurities deep down from the skin, removing pimples, blemish marks, blackheads, redness and breakouts on your skin.
2. Blackhead Removal & Shrink Pores:
Green tea can remove oil from the skin and improve the symptoms of excessive skin oil secretion. Combining the strong adsorption of kaolin and volcanic soil, it can effectively remove blackheads and prevent blackheads from regenerating.This green tea clay mask makes facial pores appear smaller as it binds and pulls dirt out from the face pores, making it appear smaller and less visible, It unclogs blocked facial pores to have a healthy and more vibrant face complexion.
3. Facial Hydrating Moisturizer:
Featuring sodium hyaluronate, olive oil, and coconut oil, and more nourishing and quality blend of Organic ingredients, this mask offers nourishment to ease dry and delicate skin, enhances skin's water retention.
4. Nourishing Clay Mask:
Premium green tea clay mask is high in collagen, sodium hyaluronate, with its anti aging wrinkle prevention properties, it's nourishing and naturally softening the skin whilst hydrating, improving and exfoliating leaving skin more toned and clear.
Bought this for a trip with some friends as a gag/fun thing to do. It was so fun with all of our faces to be green . Although beyond that, this mask was great for moisturizing the skin and all of our faces were glowing afterwards! Definitely will continue to use this. Just don't forget to wash it off within 10-15 mins and don't let it dry completely otherwise it'll actually be drying.
The best part is it is super easy to apply and remove. I left this on for 15 minutes and removing was easy with a warm/hot wash cloth that I let set for 10 seconds prior to wiping and the mask came off beautifully. It doesn’t not have a noxious scent and it feels nice when applying. I highly recommend this product.
This is the best face mask I have ever used. I've never had a mask that actually shows any results so I wasn't expecting anything. Was just for fun. But I soon found out this did more than just make my skin soft. To start, its refreshing on the skin and dries fairly quick. When it dries it dries into a velvety mask. It's still soft and non irritating. I will be getting this again once it's ran out. Also, I've used it 4 times and quite a bit at a time and the jar is still pretty full. Good purchase for sure.
It feels beautiful on the skin, it is moisturizing and draws out oils. i like to use it before I apply my makeup for a more matte look. I think the green tea in this product is to thank for that.It is a total hit! will purchase again.
I have always oily skin and bought it on the recommendation of my friend. It really didn't disappoint me, after just a few weeks of use, it cleansed the skin very well in no time and importantly changed the texture of the skin very well. Now if I don't use it for a day or two, my skin is still very refreshed. Highly recommended!