Our product warehouse and shipping locations are located in the United States and Canada.
To be grateful for your trust and support for ANAIRUI Skin Care, we provide Free Shipping service for every customer's order (except for remote countries or regions that cannot be reached by logistics)
Our preferred shipping method is FBA，PostNL, E-PACKET, USPS.
Order Processing Time：
We begin processing your order within 24-72 hours after purchase (Monday to Friday).
It takes 3-5 working days from delivery to arrival for orders with receiving addresses in the United States and Canada.
It takes 7-28 working days from delivery to arrival for orders with receiving addresses in other countries or regions(except for remote countries or regions that cannot be reached by logistics)
For more shipping information, please click on the shipping policy page for details.
1. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
2. In case of special circumstances, such as the quality of the product itself, or the product packaging is damaged during transportation, or the product is missing, it can be returned and exchanged free of charge. We will be responsible for paying the transportation costs incurred by your return and the refund processing costs for the returned items.
3. If the product is normal, you still need to return, you will be responsible for paying the transportation costs incurred by your return and the refund processing costs yourself. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You need to provide a receipt or proof of purchase when returning the goods.
4. To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
1. Refund Request Processing Time: If you apply for a refund before the product is shipped, we will process your refund request within 2 business days, and your refund will be returned according to the original payment method.
2. Return & Refund Processing Time: We will refund within 3 to 6 business days after receiving your returned items.
After that, the refund time will depend on the payment method.
If your order is cancelled or a refund is given to you due to a shortage of stock, you will receive a refund notification via email. If you have not received a refund, please check your bank account again first.
Then contact your payment method company, it may take some time to officially release your refund.
Please see the details below:
-PayPal refunds can take up to 48 hours to be processed and displayed in your account.
-Google Pay, Shop Pay, Apple Pay refunds will take 1-5 business days to complete the refund.
-Visa, MasterCard or American Express Credit card refund takes 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
To return your product, you should mail your product to our point address.
The shipping method can choose E-PACKET or USPS.
Return address: No. 77-1, Fengxiang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China
Consignee name : Amy
Contact phone number: 15323339685
For more return & refund information, please click on the return & refund policy page for details.
What are the Benefits of Plant Squalane & Retinol Jojoba Oil？
ANAIRUI Jojoba oil contains a variety of natural vitamins and minerals needed by the skin，and high-nourishing collagen, can deeply cares for the skin, makes the skin shiny and elastic, and relieves the damage of the external environment to the skin.
JOJOBA OIL is the most permeable base oil, easily absorbed by the skin, refreshing and moisturizing, non-greasy, has a good moisturizing and moisturizing effect, can increase skin moisture, firm the skin, reduce and prevent wrinkles.
Lightweight oil, Cruelty-Free; Non-irritating, and suitable for all skin types, including dry, sensitive, oily, and acne-prone.
Tips for Using Facial Oil
1.Clean your skin, apply your regular face moisturizer first, before using our nourishing facial oil.
2.With your finger, dab the oil in small dots onto cleansed skin, avoiding your eye area. Then gently smooth and press the oil onto your face and neck, using the whole surface of your hands. Smooth the oil from nose to ears, eyebrows to hairline, and neck to jawline.
3.For best results, use it in the morning and evening.
It is really early since i have only used this product for 1 wk. but i can already tell it is deminishing my fine lines on my face and it is a really good moisturizer as my hand feel so soft. so hopefully as i continue to use the product i will see much improvement since i can already tell a difference. i fully intend to buy more
I have been using the serum for a long while and I definitely see a difference in my skin looking better and my age spots disappear. It helps a lot now that my age is starting to show
This serum is light and absorbs quickly. It leaves my skin feeling firm, and it gives me a nice glow. It's great under my daily moisturizer.
Great product! It’s a must you buy this. It does everything; moisturize, brightens, hydrates and make your skin look more radiant. I love it! Been using this product for almost one month now and my skin is looking great.
This is actually a great value for a great product. I use Jojoba oil regularly and this is the best value I have found. The quality of the oil is also great in my opinion. I love the fact that it is organic and it has retinol and I can visibly see my small wrinkles disappear.